Shipping policy

Shipping

Orders are processed within 1–3 business days, Sunday through Thursday, excluding public holidays in Egypt.

During peak seasons or promotional periods, processing times may be slightly longer.

We currently ship across Egypt.

For international shipping inquiries, please contact us directly before placing your order.

Shipping fees are calculated at checkout based on your location and order size.

Free shipping may be offered during promotional campaigns or on qualifying orders.

Standard delivery typically takes 2–5 business days after shipment, depending on the destination within Egypt.

Delivery times are estimates and may vary due to courier delays or circumstances beyond our control.

Once your order is shipped, tracking details will be shared via email or phone message when available.

Please allow up to 24 hours for tracking updates.

Please ensure your shipping information is correct before completing your order.

Cotton of the Nile is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

If your order arrives damaged or if there is a delivery issue, please contact us within 48 hours of receiving the order at:

Please include your order number and photos of the issue if applicable.