Privacy policy
Last updated: January 5, 2026
This Privacy Policy describes how Cotton of the Nile ("we", "us", or "our") collects, uses, and protects your personal information when you visit eg.cottonofthenile.com (the "Site"), place an order, or interact with our services.
By using our Site, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our Site, we may collect the following information:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment and order information
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Account details
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Customer support communications
We may also automatically collect certain technical information such as:
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IP address
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Browser type
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Device information
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Site activity and interaction data
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer support
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Improve our website and services
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Communicate with you regarding your orders or inquiries
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Send marketing communications if you choose to receive them
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Prevent fraud and maintain security
Payments
Payments on our Site are processed securely through trusted third-party payment providers. We do not store your full payment card details on our servers.
Cookies
Our Site uses cookies and similar technologies to improve your browsing experience, remember preferences, and help us understand how visitors use the Site.
You may disable cookies through your browser settings, although some features of the Site may not function properly.
For more information regarding Shopify cookies, please visit:
https://www.shopify.com/legal/cookies
Sharing Information
We may share your information with trusted service providers who help operate our business, including:
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Shopify
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Payment providers
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Shipping and fulfillment partners
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Analytics and customer support services
Your information is only shared when necessary to provide our services or comply with legal obligations.
Data Security
We take reasonable measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your information
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Withdraw consent to marketing communications
To exercise any of these rights, please contact us using the information below.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised date.
Contact
If you have any questions regarding this Privacy Policy or our practices, please contact us at:
Cairo, Egypt