Terms & Conditions

You may use this website only for lawful purposes and in accordance with these Terms & Conditions.

You must not misuse the website, attempt unauthorized access, interfere with its operation, or use it in any way that may damage Cotton of the Nile or other users.

We make reasonable efforts to present product descriptions, colors, dimensions, materials, and images as accurately as possible.

Because of screen settings, photography, lighting, natural materials, and production variation, actual colors and textures may differ slightly from what appears online.

Prices are shown in the currency displayed on the website and may change from time to time without prior notice.

Products are subject to availability. If an item becomes unavailable after an order is placed, we may contact you to offer an alternative, adjust the order, or cancel the unavailable item and arrange any applicable refund.

Submitting an order does not automatically mean that the order has been accepted.

We may refuse or cancel an order where necessary, including in cases of pricing errors, payment issues, suspected misuse, incorrect product information, or product unavailability.

Available payment methods are shown at checkout.

Where electronic payment is used, payment details are processed by the relevant payment provider. Cotton of the Nile does not store complete card details.

Cash on Delivery may be available in selected areas where shown at checkout.

Shipping and delivery are subject to our Shipping & Delivery Policy.

Delivery estimates are provided in good faith but may vary because of product availability, customer location, courier operations, seasonal demand, or circumstances outside our reasonable control.

Returns, exchanges, and any applicable refunds are handled in accordance with our Returns & Exchanges Policy and applicable law.

Products should be checked after delivery and any issue should be reported within the applicable period stated in that policy.

If you wish to cancel or amend an order, please contact us as soon as possible.

Once an order has entered preparation, processing, or delivery, cancellation or modification may no longer be possible, subject to applicable consumer rights.

Promotions, offers, and discount codes may be subject to separate conditions, validity periods, product exclusions, minimum order values, or usage limits.

Unless otherwise stated, discount codes cannot be exchanged for cash and may not be combined with other promotions.

Website content, including text, images, photography, graphics, branding, logos, product names, and design elements, belongs to Cotton of the Nile or is used with permission.

You may not copy, reproduce, modify, distribute, publish, or commercially use this content without prior written permission, except where permitted by law.

We aim to keep the website accurate and available, but we do not guarantee that every part of the site will always be error-free or uninterrupted.

The website may contain links to third-party websites. We are not responsible for their content, availability, terms, or privacy practices.

To the extent permitted by applicable law, Cotton of the Nile will not be responsible for indirect, incidental, or consequential losses arising from use of the website or purchase of products.

Nothing in these Terms & Conditions excludes or limits any right or liability that cannot legally be excluded or limited.

Your personal information is handled in accordance with our Privacy Policy.

Please review that policy for information about how we collect, use, store, and protect personal information.

We will not be responsible for delay or failure to perform an obligation where that delay or failure results from events outside our reasonable control.

These Terms & Conditions are governed by the laws of the Arab Republic of Egypt.

Any dispute will be handled by the competent Egyptian authorities and courts, without prejudice to any mandatory consumer rights available under applicable law.

We may update these Terms & Conditions from time to time.

Any revised version will be posted on this page with an updated effective date.

If you have questions about these Terms & Conditions, please contact us at:

support@cottonofthenile.com
Cotton of the Nile
Cairo, Egypt

Effective date: September 2026